Answers to all frequently asked questions at ac71

For identity verification at ac71, a National Identity Card (NID) is generally accepted. A valid passport or driving licence may also be used. You must submit clear photos or scans of both the front and back of the document, showing your name, date of birth, and photo clearly. Blurry or damaged images will not be accepted.

The verification process is primarily for the security of your account. It ensures that only the genuine account holder can withdraw winnings and that no unauthorised person can gain access. It also helps prevent money laundering and fraud, protecting the interests of all users. Once verification is complete, future withdrawals are processed faster.

If your application is rejected, the reason will be stated in the email sent by our support team. The most common reason is poor image quality or an unclear document. Take new photos in good lighting and resubmit. If the problem continues, contact us via live chat — the team is available 24 hours a day.

Yes, completely secure. ac71 uses SSL encryption, so every step from document upload to storage is encrypted. Your personal information is used only for the verification process and is not shared with third parties. Read our privacy policy for more details.

Yes, it does. The name registered on your ac71 account must exactly match the name on your mobile wallet (bKash, Nagad, Rocket) or bank account. A name mismatch may cause withdrawals to be held. So when signing up, enter your name correctly as it appears on your NID.

No, each person may operate only one account. Attempting to open multiple accounts using the same name, address, or payment method may result in all accounts being closed and balances being forfeited. If you have a problem with your existing account, contact the support team instead of opening a new one.

The ac71 sign-up process is straightforward. Go to the site and enter your name, mobile number, and password in the registration form. Once the details are filled in, your account will be activated. Then log in, make your first deposit, and enjoy a 100% welcome bonus.

Click the "Forgot password?" option on the login page. Enter your registered mobile number or email and a verification code will be sent. After verifying the code, you will be able to set a new password. If you still have trouble, email [email protected] or get help via live chat.

Yes, you can log in from any device. However, when logging in from a new device for the first time, ac71 may send a security verification code. This is an automatic measure to keep your account secure. It is advisable not to log in on public Wi-Fi, and please log out after use.

Go to the cashier section and select "Nagad". Enter the amount (minimum ৳100) and send the payment to our Nagad number. Enter the payment reference number in the form and submit. Your balance will be credited within a few minutes. Keep a screenshot of the transaction — it will be useful if any issue arises.

In most cases deposits are credited instantly. Occasionally there may be a short delay due to network lag. If the balance has still not appeared after 15–20 minutes, contact us via live chat with a screenshot of the payment and the transaction ID. The issue will be resolved promptly.

ac71 itself charges no deposit fee — the full amount you send will be added to your balance. However, mobile wallets (bKash, Nagad, Rocket) or your bank may apply their own service charge. That charge is determined by the respective provider's rates and is outside ac71's control.

The minimum deposit across all payment methods is ৳100. Whether you choose bKash, Nagad, Rocket, or bank transfer, you can start playing with as little as ৳100. There is an opportunity to receive a 100% bonus on your first deposit, up to ৳10,000.

Select "bKash" on the deposit page and enter the amount. Send Money to the ac71 bKash merchant number shown, and include your ac71 username as the reference. After completing the payment, enter the transaction ID in the form and confirm. Your balance will be updated shortly.

Teen Patti is a popular three-card game from South Asia. Each player receives three cards and the best hand wins. Andar Bahar is even simpler — the dealer places a joker card, then you bet on whether a card of the same value will appear on the Andar (left) or Bahar (right) pile. Both games are quite popular among Bangladeshi players in the ac71 live casino.

Yes, Baccarat is quite easy to learn. Players can place a bet on one of three outcomes — Player, Banker, or Tie. The hand whose total points are closest to 9 wins. In counting card values, 10s and face cards are counted as zero. The dealer draws a third card according to fixed rules — the player does not need to make that decision.

Roulette has two main types of bets — inside and outside. Inside bets are placed on specific numbers or small groups; the chance of winning is lower but the payout is higher. Outside bets cover larger groups such as red/black, odd/even, or high/low numbers, and have a higher chance of winning. ac71 offers multiple versions including European Roulette.

Absolutely. The ac71 live casino is fully optimised for mobile browsers. On any smartphone — Android or iOS — with a good internet connection, you can enjoy live dealer games smoothly. Keeping the screen in landscape mode gives you a better view of the card table.

In live dealer games, a real dealer runs the game from a professional studio. That video is streamed in high definition directly to your screen. You place your bets from your own device and the dealer determines the result using real cards or a roulette wheel. It is a transparent and fair experience.

ac71 supports both Android and iOS platforms. You can play directly from Chrome, Firefox, or Safari without downloading a separate app. The same site works equally well on tablets and PCs. Keep your browser updated for the best performance.

If there is a temporary disconnection, your position in the game is saved on the server. When you reconnect, you can continue from exactly where you left off. For extended disconnections, the specific game's rules apply. If you are unsure about the outcome, let the support team know.

First, clear your browser's cache and cookies. In Chrome, this can be done from Settings → Privacy and security → Clear browsing data. Then refresh the page. If the problem persists, try a different browser or network. An outdated browser version can also cause slow loading, so keep it updated.

Yes, most ac71 games work fully in a mobile browser — slots, live casino, cricket betting, all of it. If some games rely on Flash or older technology, they may not run on mobile, but that is the exception. Generally, an updated browser is all you need.